Hansung Computer Co., Ltd. (hereinafter referred to as "the Company") is committed to protecting the rights and interests of our users by complying with relevant laws and regulations, including the "Use and Protection of Credit Information Act," the "Electronic Financial Transactions Act," the "Act on the Consumer Protection in Electronic Commerce," the "Act on Promotion of Information and Communications Network Utilization and Information Protection," and the "Personal Information Protection Act."
1. Purpose of Collection and Use of Personal Information
To process and respond to 1:1 online inquiries, such as general questions and A/S (After-Sales Service) requests, and to track service usage records for consultation purposes.
※ The Company processes personal information only for the purposes stated above and will not use it for any other purpose without prior consent.
2. Personal Information Items Collected and Used
Company name, Name, Phone number, E-mail address
3. Retention and Use Period of Personal Information
Personal information for general inquiries will be stored for three (3) years from the date of submission and then permanently destroyed.
4. Guidance on Refusal to Consent
Providing consent is essential for submitting and receiving responses to online A/S and general inquiries.
- If you do not agree, you will be unable to submit inquiries or receive replies.
- However, refusing consent will not restrict your use of any other services provided by the Company.
